1. Core principle
Use the Services only for legitimate business purposes, with required authority and in compliance with law, professional duties, carrier requirements, and third-party platform rules.
2. Insurance records and authorization
You may not request, obtain, view, disclose, or process loss runs, policy records, claim information, signatures, or insured data without a lawful basis and appropriate authorization. Do not falsify signatures, AOR status, identity, policy information, recipient information, consent, or request purpose. Do not use extracted data as a substitute for reviewing the source document.
3. Security and platform abuse
- No unauthorized access, credential sharing outside your organization, probing, scanning, or bypassing security or usage limits.
- No malware, destructive code, denial-of-service activity, bulk scraping, reverse engineering except where law expressly permits it, or interference with other customers.
- No use of the Services to build a competing dataset, model, or service from protected platform output.
- No submission of information that is unnecessary for the permitted workflow or prohibited by law.
4. Communications, leads, and reviews
You are responsible for complying with applicable email, telephone, text-message, do-not-call, consent, and opt-out rules. Do not send spam or deceptive messages. Review workflows must request honest feedback and may not fabricate reviews, suppress negative feedback through deceptive gating, purchase reviews, or condition an incentive on a positive rating.
5. Prohibited content and conduct
Do not use the Services for content or conduct that is illegal, fraudulent, deceptive, infringing, threatening, harassing, discriminatory, exploitative, or that violates privacy, publicity, intellectual-property, insurance, or consumer-protection rights. Do not misrepresent licensing, carrier appointments, coverage availability, pricing, results, testimonials, or affiliation.
6. Enforcement and reporting
We may investigate suspected violations and remove content, restrict functionality, suspend access, or terminate an account when reasonably necessary. When practical, we will give notice and an opportunity to cure. We may preserve or disclose information where legally required. Report abuse or security concerns to hello@lossruns.ai.